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OndaWire Round Table - Ask your questions

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Abram Hunchback
Abram Hunchback

Best Buy Business Phones

I have confirmed with both the Best Buy Business team as well as Verizon Business Support that Best Buy is unable to activate phones for upgrades or new lines on a Verizon Business account. I was also told both Best Buy Business as well as a Best Buy Mobile team member at a store that they are unable to sell me a carrier locked phone without activation in store that day. This means that even if Best Buy has the phone I want in stock, locked to the carrier I have, I am unable to purchase that phone. This is an extremely frusterating policy since I am looking for a product that is out of stock most places, but Best Buy has the exact phone and carrier that I am looking for, I have driven over 30 mins away to a store that has stock, and I am unable to purchase.

best buy business phones

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Thank you for taking the time to reach out to us here on our community forums and letting us know about your experience purchasing this phone. Getting a new phone should be a fun event and I can understand your frustration to hear that we are unable to active this phone on your business plan. I appreciate you providing your feedback and would be glad to provide some more information on how to get assistance moving forward.

As you mentioned, there are some workarounds for purchasing a phone with a business plan. Generally, this would be un unlocked phone that you could then activate with your carrier. Due to system limitations, a product that is already locked to another carrier can not be converted to an unlocked phone.

Thanks for your response. I work in IT Systems Integration so I understand why it is difficult to integrate your purchasing system with verizon's business account activatioin, since this is surely only a small portion of your verizon activations.

Internet phones offer compatibility with Voice over Internet Protocol (VoIP) calling. Quite simply, these telephones rely on your existing Internet connection and a phone adapter, so you can make and take calls. And just like traditional phone calls, this service requires a subscription, and works for both domestic and international calls.

Next, we turned to the phone makers themselves. Our research revealed that there are only two major manufacturers of cordless phones: Panasonic and VTech, the latter of which also makes AT&T-branded phones. There are smaller brands, but for support and warranty purposes, we hewed closely to the larger brands.

To figure out which features and specifications were the most important, we gathered a group of Wirecutter staffers who had cordless phones and asked why they used them and what features they found most useful. We combined that feedback with our research to arrive at a list of criteria:

Retired audiologist Lisa Devlin performed similar tests with the amplified phones, allowing us to evaluate range and outgoing audio quality. Additionally, she made calls using each phone and toggled through the various settings intended to aid hearing, including the volume-adjustment options, tone control, slow-speech and noise-reduction functions, and any audio assist or boost buttons.

Best Buy operates internationally in Canada, and formerly operated in China until February 2011 (when the faction was merged with Five Star) and in Mexico until December 2020 (due to the effects of the COVID-19 pandemic). The company also operated in Europe until 2012.[2] Its subsidiaries include Geek Squad, Magnolia Audio Video, and Pacific Sales. Best Buy also operates the Best Buy Mobile and Insignia brands in North America, plus Five Star in China.[2] Best Buy sells cellular phones from Verizon Wireless, AT&T Mobility, T-Mobile, Boost Mobile and Ting Mobile[3] in the United States. In Canada, carriers include Bell Mobility, Rogers Wireless, Telus Mobility, their fighter brands, and competing smaller carriers, such as SaskTel.

On August 22, 1966, Richard M. Schulze and a business partner opened Sound of Music, an electronics store specializing in high fidelity stereos in St. Paul, Minnesota.[14][15][16][17][18][19][20][21][22][23] Schulze financed the opening of his first store with his personal savings and a second mortgage he took out on his family's home.[22][24] In 1967, Sound of Music acquired Kencraft Hi-Fi Company and Bergo Company.[24] Sound of Music earned $1 million in revenue and made about $58,000 in profits in its first year.[22] In 1969, Sound of Music had three stores and Schulze bought out his business partner.

Sound of Music operated nine stores throughout Minnesota by 1978.[25] In 1981, the Roseville, Minnesota, Sound of Music location, at the time the largest and most profitable Sound of Music store, was hit by a tornado.[22] The store's roof was sheared off and showroom destroyed, but the storeroom was left intact.[22][26] In response, Schulze decided to have a "Tornado Sale" of damaged and excess stock in the damaged store's parking lot.[22] He poured the remainder of his marketing budget into advertising the sale, promising "best buys" on everything.[26] Sound of Music made more money during the four-day sale than it did in a typical month.[23]

In 1983, with seven stores and $10 million in annual sales, Sound of Music was renamed Best Buy Company, Inc.[25][26] The company also expanded its product offerings to include home appliances and VCRs, in an attempt to expand beyond its then-core customer base of 15- to 18-year-old males. Later that year, Best Buy opened its first superstore in Burnsville, Minnesota.[26] The Burnsville location featured a high-volume, low-price business model, which was borrowed partially from Schulze's successful Tornado Sale in 1981.[22][26] In its first year, the Burnsville store out-performed all other Best Buy stores combined.[23][24]

Brad Anderson succeeded Richard Schulze as Best Buy CEO in July 2002.[40] Anderson had begun working at Best Buy in 1973 while attending seminary school.[40] He was promoted to vice president in 1981 and executive vice president in 1986. Anderson had most recently served as president and COO of Best Buy, a position he had held since 1991.[40] In September of that year, Best Buy opened the first Canadian Best Buy-branded store in Mississauga, Ontario.[41] In October, Best Buy acquired Minneapolis-based Geek Squad, then a 24-hour residential computer repair business with offices in Minneapolis, Chicago, Los Angeles, and San Francisco.[40]

The company closed all of its Best Buy-branded stores in China by February 2011, when it merged Best Buy China's operations with Jiangsu Five Star, which had become a wholly owned subsidiary of Best Buy in 2009.[2][71] In December 2011, Best Buy purchased mindSHIFT Technologies, a company that provided IT support for small and medium-sized businesses, for $167 million.[72]

Best Buy sells consumer electronics and a variety of related merchandise, including software, video games, music, mobile phones, digital cameras, car stereos, and video cameras, in addition to home appliances (washing machines, dryers, and refrigerators), in a noncommissioned sales environment.[2] Under the Geek Squad brand, Best Buy offers computer repair, warranty service, and accidental service plans.[2] Best Buy provides an online community forum for members, where consumers can discuss product experiences, ask questions, and get answers from other members or retail product experts.[86]

In 2000, two Florida consumers brought a lawsuit against the company, alleging that it engaged in fraudulent business practices related to the sale of extended warranties (or, more accurately, service plans). The suit claimed that store employees had misrepresented the manufacturer's warranty to sell its own Product Service/Replacement Plan and that Best Buy had "entered into a corporate-wide scheme to institute high-pressure sales techniques involving the extended warranties" and that the company used "artificial barriers to discourage consumers who purchased the 'complete extended warranties' from making legitimate claims."[90] The company ultimately settled for $200,000, but admitted no wrongdoing.[91]

In the second quarter of 2007, Connecticut Attorney General Richard Blumenthal ordered an investigation into the company's use of an in-store website alleged to have misled customers on item sales prices.[93] In December 2007, the Los Angeles Times reported on the same issue, in which some customers claimed they thought they were surfing the Internet version of at an in-store kiosk only to learn that the site reflected in-store prices only. In response, company spokesperson Sue Busch indicated the in-store kiosks were not intended for price-match purposes and rather were a means to navigate in-store availability. Since the initial investigation, a banner was placed on the in-store site to make its customers more aware of the difference.[94]

Not all business smartphones tick all these boxes, which is why this list isn't just a copy of our guide to the best smartphones. No, the best business smartphones need a little more, and they need to keep providing it for a long time, too, not just when you take it out of the box for the first time.

All of these should be more than capable of running the latest business apps (opens in new tab) for Android and iOS apps for iPad (opens in new tab)/iPhone as applicable, everything from PDF apps (opens in new tab) to privacy services (opens in new tab) and connecting with your business phone service (opens in new tab). We've also got a list of the best business tablets if that's more useful to you. 041b061a72


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